Publication Date: 2020/01/31
Abstract: This paper tries to explore the practical situation of tour guides to demonstrate that the shortage of tour guides impacts the sustainable destination management in Vietnam. It is shown that tour guides at many attractions in Vietnam like Danang, Ho Chi Minh and Hanoi city are insufficient in both foreign language ability and occupational skills, therefore leading to the gap between the long-term tourism development and labor forces. To achieve this objective, the author has conducted the qualitative analysis, discussions with members of Tour guide Association in Danang and managers of Viettravel agency. By analyzing the reliable data, the paper will look into the deep roots of that situation and suggest some solutions for Vietnam to improve the ability of tour guides in the future.
Keywords: Vietnamese Tour Guides, Shortage of Human Resource, Impacts.
DOI: No DOI Available
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT20JAN138.pdf
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