Publication Date: 2022/08/11
Abstract: Total Quality Management is a policy that encourages constant improvement in quality. In other words, Total Quality Management (TQM) is the core of a top-level strategy aimed at achieving sustained success via the elation of one's clientele. In an effort to provide guidelines for successful TQM deployment in any business, this study examines many TQM process "models" and the literature on reported applications in manufacturing. Before examining how well various TQM models account for these differences, it is necessary to identify the most fundamental ones. Finally, a thorough analysis of the reported TQM applications in tourism management is used to define the steps that must be taken for TQM to succeed in this context. These recommendations for adopting Total Quality Management (TQM) might be useful for businesses in the tourism sector since they will simplify the implementation process and reduce the likelihood of failure.
Keywords: Total Quality Management; Tourism Industry; comeotitive advantage; TQM.
DOI: https://doi.org/10.5281/zenodo.6982351
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT22JUL1347_(1).pdf
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