Publication Date: 2023/10/07
Abstract: Changes in the work environment caused by the outbreak and end of the COVID-19 pandemic have forced humans to adapt to limitations and return to new normal conditions. Changes in the way and work environment ultimately have an impact on employee work attitudes towards the organization. This study aims to analyze the effect of organizational climate and effective communication on employee engagement through employee morale at the Nala Husada Dental and Oral Education Hospital in Surabaya. This type of research is explanatory research with a quantitative method approach. The data collection method used a questionnaire distributed to 60 employees of the Nala Husada Dental and Oral Education Hospital in Surabaya. The data analysis technique used is Structural Equation Modeling analysis using Partial Least Square. The results of the study show that effective communication has a direct and significant effect on employee morale and employee engagement. Employee morale also has a significant direct influence on employee engagement. Organizational climate and effective communication have a significant indirect effect on employee engagement. This study suggests increasing employee engagement through increasing effective communication combined with programs that can improve the organizational climate and employee morale at the Nala Husada Dental and Oral Education Hospital in Surabaya. Organizational climate and effective communication have a significant indirect effect on employee engagement. This study suggests increasing employee engagement through increasing effective communication combined with programs that can improve the organizational climate and employee morale at the Nala Husada Dental and Oral Education Hospital in Surabaya. Organizational climate and effective communication have a significant indirect effect on employee engagement. This study suggests increasing employee engagement through increasing effective communication combined with programs that can improve the organizational climate and employee morale at the Nala Husada Dental and Oral Education Hospital in Surabaya.
Keywords: Organizational Climate, Effective Communication, Employee Morale, Employee Engagement.
DOI: https://doi.org/10.5281/zenodo.8416030
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT23AUG1702.pdf
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