Publication Date: 2021/08/18
Abstract: The purpose of this study is to determine how much intention customers have to use mobile banking based on perceived usefulness, perceived ease of use, and security. This study focuses on BNI consumers in Jakarta who have never utilized mobile banking. Using a quantitative descriptive technique, this study was done on 100 respondents who had never used mobile banking. SPSS Version 2.6 is used to collect and process data. According to the findings of this study, perceived usefulness, perceived ease of use, and security all have a substantial impact on customers' Intention To Use Mobile Banking. While the requirement for transactions mitigates the impact of perceived usefulness, perceived ease of use, and security on the desire to use mobile banking
Keywords: Perceived Usefulness, Perceived Ease of Use, Security, Intention to Use.
DOI: No DOI Available
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT21AUG048.pdf
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