Publication Date: 2023/09/21
Abstract: After years of instalment E-libraries in many universities in our country, there is a need to investigate basic information facilities on university library websites. Information Technology (IT) has an enormous opportunity to enhance digital library services, but it depends on user satisfaction. It is crucial to accept the materials and services universities offer to utilize the university library websites of the electronic collection fully. Based on ISSM and TAM, this paper develops a model of how users' satisfaction with university library websites' electronic collections is influenced by nine factors: information system, Librarian's services, computer self-efficacy, English literacy, user experience, perceived ease of use, perceived usefulness, actual usage, and user satisfaction. It also thoroughly analyses the relative structure model and measurement model, which is willing to serve as a guide for improving the use of university libraries.
Keywords: University Library Websites; User Satisfaction; Influence Factors Model, TAM, ISSM.
DOI: https://doi.org/10.5281/zenodo.8366808
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT23SEP888.pdf
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