Publication Date: 2022/08/31
Abstract: Shopping center construction projects are completed more quickly than other types of construction, as the retail mall owners and developers want a quick return on investment as quickly as possible. The study focused onthe post-occupancy evaluation of shopping malls in Ogun state. Specifically, the study assessed the physical characteristics of the shopping mall and its environments; examined how well the shopping mall matches users’ perception of the adequacy of the spaces within the mall; examined shoppers’ satisfaction with the facilities and services in the study area. With the adoption of descriptive statistics (Mean Items Sores, Mean and Standard deviation) as data analysis techniques, the study revealed that the physical characteristics of the shopping are in different conditions from architectural perspectives. The study also indicated that the shopping malls have adequate spaces for the shoppers’ movement inside the hall as well as outside the mall for vehicular movement. Lastly, the findings revealed that shoppers are satisfied with the shopping mall facilities and services. Thereby, the study concluded thatthe shopping malls assessed are good conditions in terms of the physical characteristics of the building, the available spaces, and the shopper’s perceptions about the facilities and services of the mall.
Keywords: Shopping, Mall, Environment, Post, Occupancy
DOI: https://doi.org/10.5281/zenodo.7036610
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT22JUL1025_(1).pdf
REFERENCES