Publication Date: 2021/04/28
Abstract: The quest for organizations to concentrate on their core responsible while certain ancillary services remain outsourced or to some extent remains in-house has been on over the years; Nevertheless, most research on FM has concentrated on outsourced highlighting their advantages over in-house. However, this work is sort to strike a balance between the subject matter in FM services and as well employed survey in seeking opinion of people on the subject matter. The findings indicated that neither outsourcing nor in-house FM services performed badly as respondents were almost affirmative the respective ratings and expression of their views on both ways of FM services. Outsourcing and in-house FM services can both perform well and will perform optimally depending on the handlers. Nevertheless, whether a service is outsourced or in-house sincere efforts should be made by the organization whose services is either outsourced or in-house to support them, this will enable them perform as expected and professionally. Any service can be in-house as a well as being outsourced and still perform optimally.
Keywords: Facilities Management, In-House, Outsourcing, Services, Workplace
DOI: No DOI Available
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT21APR026.pdf
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