Publication Date: 2021/05/12
Abstract: The behavior of a civics organization, also known as OCB, is a form of employee loyalty towards the company to contribute more and support the company's goals, by increasing the productivity of each individual. The purpose of the study wanted to know how the influence of organizational culture and work environment on OCB with the organization's commitment as an intervening variable in the credit card division of PT Bank Rakyat Indonesia (Persero) Tbk. Research method using quantitative method. The number of samples used for this study was 80 permanent employees of BRI's credit card division. Sampling techniques are performed with saturated samples, while analyzing data using path analysis techniques (Path Model) is supported by smartPLS software version 3.2.9. Based on research, obtained positive and significant influence between organizational culture to organizational commitment, obtained positive and significant influence between the work environment to the organization's commitment, obtained positive and significant influence between organizational culture to OCB, obtained positive and significant influence between the work environment to OCB, obtained positive and significant influence between the organization's commitment to OCB, obtained positive and significant influence between organizational culture to OCB through organizational commitment , furthermore, a positive and insignificant influence between the work environment and OCB through organizational commitments.
Keywords: Organizational Culture, Work Environment, Organizational Commitment, and OCB
DOI: No DOI Available
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT21MAY055.pdf
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