Publication Date: 2022/12/20
Abstract: - In Sri Lanka, the hotel industry is developing day by day due to local people and tourism. As in the hotel, there are different types of property to manage. Property maintenance management is a very important process when it comes to the hotel industry as it’s all about the proper supply of facilities and services. Without maintaining the property the industry cannot achieve its goals effectively and efficiently. By maintaining the properties of the hotel the relevant organization can increase their profit and they can proceed in their business processes smoothly. Moreover, by developing an effective property maintenance management system we can increase customer feedback more efficiently and can make simplify the functions of hotel staff members and the hotel housekeeping team can easily manage the hotel property maintenance management system. So according to the survey results when developing a hotel property maintenance system it should focus on property maintenance of the hotel such as maintaining and cleaning the garden, Kitchen, Rooms, and pool, and Assign staff members for cleaning and maintenance, Sending reminders for cleaning and maintenance, Sending messages to the relevant parties when there is any maintenance or any cleaning process needed to carry on and Creating reports about cleaning and maintain.
Keywords: Hotel, Property, Maintenace.
DOI: https://doi.org/10.5281/zenodo.7463489
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT22NOV718_(1).pdf
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