Publication Date: 2021/04/09
Abstract: This study aims to analyze and explore the effect of Quality Assurance, Organizational Learning, Organizational Commitment, Organizational Citizenship Behavior on Organizational Performance. This research was approached using a descriptive method in the The Children Social Welfare Institution at Makassar - South Sulawesi with sample of 41 respondents. This research uses Partial Least Square (PLS) Structural Equation Model (SEM) with analysis tool 3.0. The results showed the Quality Assurance has a significantly positive effect on Organizational Performance. Organizational Learning has a significantly positive effect on Organizational Performance. Organizational Commitment has a significantly negative effect on Organizational Performance. Organizational Citizenship Behavior (OCB) has a significantly positive effect on Organizational Performance
Keywords: Quality Assurance, Organizational Learning, Organizational Commitment, Organizational Citizenship Behavior (OCB), Organizational Performance.
DOI: No DOI Available
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT21MAR437.pdf
REFERENCES