Publication Date: 2024/02/13
Abstract: Enterprise Resource Planning (ERP) systems play a pivotal role in modern organizational management, streamlining various business processes and consolidating data. However, the success of ERP implementations is contingent upon the usability and user experience (UX) of the system. This research paper examines the multifaceted aspects of enhancing usability and UX in ERP implementations. By exploring user-centric design principles, customization strategies, and the impact of continuous improvement, the paper aims to provide insights into creating ERP systems that not only meet functional requirements but also deliver an exceptional and satisfying user experience.
Keywords: ERP, User Experience, Usability, User-Centric Design, Customization, Continuous Improvement.
DOI: https://doi.org/10.5281/zenodo.10653054
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT24FEB338.pdf
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