Publication Date: 2023/12/28
Abstract: Quality as the most important consideration in modern construction, as clients choose prospective contractors based more and more on a company's reputation for producing high-quality work. Several studies have demonstrated the relationship between. The objective of the research was to examine effects of total quality management on performance of construction industry. A descriptive survey research design was used. The targeted population was estimated to be 340 workers companies as the unit of analysis and questionnaires were distributed to the respondents in the construction companies, and a total of 98 response rate was recorded which was equivalent to a 54-response rate where from population a sample size was estimated based on probability sampling. The study received responses from the sample size is 181and hence 181 questionnaires were distributed to the workers of construction companies. Data were evaluated with the aid of SPSS version 22 into descriptive statistics mainly mean value scores and also regression analysis. Descriptive statistics includes analyzing data in the form of mean, median, mode and standard deviation and the internal consistency of the measured scale was observed by using Cronbach Alpha. Researchers have proposed the ranges to be used for computing acceptable benchmarks of Cronbach Alpha. Meanwhile, regression was used as a statistical technique. the conclusions of the project's top staff's ability to lead appropriately and effectively and their acceptance of quality responsibility where the study shows that 48.0% agreed with the statement. These findings indicate that the project's senior staff takes accountability for quality work and offers suitable and effective leadership. Based on the results, it can be said that strong leadership improves construction projects' success in construction company. The study suggests that policies pertaining to construction projects should include leadership.
Keywords: TQM, Employees.
DOI: https://doi.org/10.5281/zenodo.10438710
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT23DEC090.pdf
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