Publication Date: 2023/06/22
Abstract: Using Effective Communication Strategies and Community Engagement to Resolve Conflict of Interest between the two parties or any two interdependent parties is a useful nonviolent strategy to solving conflicts. The study aims to identify the factors of the conflict of interest and use effective communication strategies and community engagement to resolve it. This is a qualitative research and the data collected and analyzed were using questionnaires and interviews. While analyzing and addressing the issue, the researchers consider using Effective Communication Strategies in three different communication methods, relevant theories and host community engagement are useful approaches to minimizing the on-going conflict and tries to put both interdependent parties to a win-win situation. In doing, the illegal activities practices by either parties one way or the other to release frustration are considered legal matters which can be publicized and acted upon independently by police and the court of law. The conflict is recommended to be resolved using Collaboration (host community engagement through providing service) and Compromise or negotiation (agreed resolution by all the stake holders) approach using a designed four stage communication strategy.
Keywords: Effective Communication Strategies, Community Engagement, Resolve Conflict Resolution, Collaboration, Landowners.
DOI: https://doi.org/10.5281/zenodo.8068948
PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT23MAY2067.pdf
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