Discriminant Function Analysis of Job Satisfaction and its Determinants Among Service Sector Employees

Madhulika Mishra; Ajai Pratap Singh1

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Publication Date: 2023/05/11

Abstract: - Based on the Social exchange theory and Social characteristics theory this study employes discriminant function analysis (DFA) to identify the various factors that influence job satisfaction. Consequently, the study employs discriminant analysis in order to shed light on the variables that differentiate between employees with low and high job satisfaction. Employees from organisations in Uttar Pradesh, Rajasthan, and Delhi, India, were surveyed for data. The results indicate that ethical climate, organisational commitment, organisational citizenship behaviour, and organisational justice have a significant impact on job satisfaction. The accuracy of the prognosis of job satisfaction bifurcation based on DFA is 86%

Keywords: Job Satisfaction, Ethical Climate, Organisational Commitment, Organizational Justice, Organizational Citizenship Behavior, Discriminant Function Analysis

DOI: https://doi.org/10.5281/zenodo.7950567

PDF: https://ijirst.demo4.arinfotech.co/assets/upload/files/IJISRT23APR2296.pdf

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